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API Endpoints

Cancel an appointment

put
https://api-stage.onsched.com/v3/appointment//cancel

Cancel an active appointment, updating status to CN (Cancelled). Clears availability cache and triggers notifications/webhooks. Cannot cancel past-dated or already-cancelled appointments.

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Path Params
uuid
required

The ID of the appointment to cancel.

Body Params

Optional cancellation details such as reason or notes. Example: { "reason": "Client request", "notes": "Offer reschedule" } Do not include status or Unavailability; these are managed internally.

string

Human-readable explanation for the cancellation.

string

Internal notes stored alongside the cancellation.

CustomFields
object

Optional structured data captured during cancellation.

Responses

400

Bad request - already cancelled or invalid status.

401

Unauthorized.

403

Unauthorized to cancel (e.g., not owner).

404

Appointment not found.

Updated 5 months ago

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Response
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Updated 5 months ago